Shipping & Returns
Shipping Policy
Please allow 1-3 business days for processing and shipping of your order. We work to get your items to you as quickly as possible. Please understand that we are two humans and delays may occur - we will very openly communicate with you regarding our process and when we expect your item(s) to arrive to you. We promise any wait will be worth it!
Personalized and Custom orders can take up to 6 weeks to create and deliver because they are made-to-order. As always we will communicate with you along the way so you know when you might expect your order.
LOCAL DELIVERY:
Customers ordering from a location within 10 miles of zip code 60074 may request a local delivery for free! Please select this option at checkout.
LOCAL PICKUP:
You can skip the shipping fees with free local pickup! After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions.
SHIPPING TO THE US AND CANADA:
INTERNATIONAL SHIPPING:
Return & Exchange Policy
Returns or Exchanges not permitted at this time. Please contact us ASAP if an item arrives damaged or broken and we will happily work with you to resolve the issue. Order cancellations are accepted within 4 hours of purchase.